Fulfillment Policy

Fulfillment Policy for Prestige 2.0

At Prestige 2.0, we are committed to delivering exceptional regenerative medicine services tailored to your health and wellness goals. Please review our fulfillment policy outlined below:

1. Services Offered

We provide a range of regenerative medicine services, including but not limited to:

• Weight Loss Injections
• Cellular Repair Activity
• Skin Rejuvenation
• Energy Optimization
• Intravenous NAD+ Infusions
• Intravenous Electrolyte Infusions
• Erectile Dysfunction Treatment
• Muscle Enhancement
• Longevity Therapy

For a comprehensive list of our services, please visit our Services Page.

2. Appointment Scheduling

Appointments can be scheduled through our website or by contacting us directly:

• Phone: 219-779-8550
• Email: patients@prestige20.com

Our locations:

• Crown Point: 11360 Broadway, Crown Point, IN 46307
• Hammond: 7134 Calumet Avenue, Hammond, IN 46324

3. Pricing and Payment

We strive to ensure accurate pricing on our website. However, prices are subject to change without prior notice. If you have ordered but not yet paid for a service, we guarantee the price for one month from the order date. For detailed pricing information, please refer to the respective service pages:

• Hydration Treatments Prices
• Hormone Replacement Prices
• Skin Tightening Prices

We accept various payment methods, including Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay. Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) may also be used. If you encounter any issues, please contact us for assistance.

4. Shipping and Delivery

Certain medications and products are available for direct delivery to your preferred location. We offer discreet packaging to ensure your privacy. Delivery times may vary based on your location and product availability. For more information, please contact us directly.

5. Returns and Refunds

Due to the nature of our medical services and products, we cannot accept returns or offer refunds once a service has been rendered or a product has been dispensed. If you have concerns about your treatment or product, please reach out to us immediately to address the issue.

6. Privacy and Confidentiality

We are committed to protecting your privacy and personal information. Our practices comply with all relevant privacy laws, and we have implemented strict security protocols. For more details, please review our Privacy Policy.

7. Use of Telehealth Services

Our services may include telehealth consultations, allowing you to interact with healthcare providers remotely. By using our telehealth services, you acknowledge and agree that:

• Telehealth involves the delivery of healthcare services using electronic communications, information technology, or other means between a healthcare provider and a patient who are not in the same physical location.
• The scope of care will be at the sole discretion of the healthcare provider conducting the telehealth consultation, with no guarantee of diagnosis, treatment, or prescription. The healthcare provider will determine whether telehealth is appropriate for your diagnosis and treatment.
• The telehealth services are not a substitute for in-person care in all cases. In some situations, the healthcare provider may recommend an in-person visit for further evaluation.

8. Age Restrictions

Our services are intended for individuals who are at least eighteen (18) years of age or older. By accessing and using our services, you represent and warrant that you meet this age requirement.

9. Contact Information

For any questions or concerns regarding our fulfillment policy or services, please contact us:

• Phone: 219-779-8550
• Email: patients@prestige20.com
• Addresses:
• Crown Point: 11360 Broadway, Crown Point, IN 46307
• Hammond: 7134 Calumet Avenue, Hammond, IN 46324

In case of an emergency, please call 911 immediately.

This fulfillment policy aligns with Stripe's requirements by providing clear information on services offered, pricing, payment methods, shipping and delivery, returns and refunds, privacy practices, and contact details. Additionally, it incorporates best practices by including details on telehealth services and age restrictions.